If you are unable to locate the model number on the box or the product:
- Check the user manual: It may have this information listed.
- Check product invoice or receipt of purchase: Invoices or receipt of purchase should contain relevant model information.
- Contact Customer support: Contact Support@VisionTek.com, use the chat widget in the bottom left-hand corner, or call (866) 883-5411 with any other identifying information about your product.