Encountering a Blue Screen of Death (BSOD) or other issues after installing driver software? Follow these steps to troubleshoot and resolve the problem:
Uninstall AMD Software
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Uninstall Existing Software:
- Begin by uninstalling all AMD software installed on your system.
- Insert the driver CD included with your graphics card and select “Uninstall” immediately after choosing your language.
- Follow the prompts to complete the uninstallation process.
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Reboot and Disable Devices in Device Manager:
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After rebooting your system, open Device Manager.
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Navigate to Display Adapters and right-click to disable any devices listed (except for AMD or VisionTek devices).
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Note: You may see entries like Standard VGA graphics adapter, onboard graphics drivers, or remote access software, which should all be disabled.
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If prompted to reboot after disabling devices, do not reboot yet.
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Install the Latest Compatible Graphics Driver:
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Visit https://www.visiontek.com/download-drivers.html or http://support.amd.com/en-us/download to download the latest compatible graphics driver for your card.
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Install the downloaded driver following the on-screen instructions. Ensure it is the most recent version compatible with your operating system.
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Conclusion
Following these steps should help resolve Blue Screen (BSOD) issues caused by driver installation. If problems persist or you require further assistance, please contact us:
- Email: support@visiontek.com
- Call: (866) 883-5411