Service Order Warranty Requests
- Can I receive a replacement from the reseller or distributor that sold me the product?
- How long does the Service Order process take?
- Will I receive a replacement before shipping the defective product?
- What happens after I ship my product?
- How should I package my product for return?
- What information is required for an RMA Request?
VisionTek Product Returns
- What is VisionTek's return policy?
- What do I need to do to return a product?
- What should I include in the return package?
- How long is the RMA number valid?
- How will I receive my refund?
- What criteria will cause a return to be rejected?